Policies

Deposit:

  • A $50 deposit is required to rent a bounce house. 

Payment:

  • There are two ways to pay.
    • Credit Card: You may pay on-line with a credit card.  If you choose to pay with a credit card, complete payment must be made no later than two days prior to the event date.
    • Cash: You may pay with cash.  If you choose to pay with cash, we must receive the deposit no later 7 days before the event.  The remainder of the cash payment may be made before or on the event day.  If you choose to pay on the event day, you must have the exact change.  Our drivers do not carry cash with them.  Payment must be made before the bounce house will be set up.
  • Checks are not accepted.

Cancellation:

  • Your $50 deposit is fully refunded if you cancel at least 8 days in advance.  You  may choose to be given a raincheck instead of a refund. 
  • If you cancel between 2-7 days prior to the event, you will be given a raincheck that is good for one year instead of a refund.
  • There will be no refunds or rainchecks for cancellation less than 2 days prior to the event.  (See Inclement Weather Policy for possible exceptions.)

Inclement Weather:

  • Inclement Weather not only includes rain, but high winds as well.
  • Jumping for Joy Rentals has the right to refuse to inflate a bounce house due to bad weather.  If we choose not to inflate a bounce house due to inclement weather you will be given a rain check that is good for one year.
  • If the customer chooses to cancel the rental due to inclement weather, the same cancellation policies listed above apply.  The only exception is the less than 2 day policy.  If the event is cancelled with less than 2 days notice due to inclement weather, a raincheck will be given.
  • If Jumping for Joy Rentals has delivered and inflated the unit, there will be no refund or raincheck due to weather.

Damage to the Unit:

  • All units are inspected for damage and wear both before and after a rental. 
  • If there is damage to the unit due to failure to follow rules and regulations that were explained during the set up, the customer will be responsible for all cleaning, repairing, and/or replacement costs incurred due to the damage.

If you have any questions, please contact us at (252)364-1810 or jumpingforjoyeast@gmail.com .

 


Copyright 2010, Jumping For Joy Rentals, LLC(tm) 252.364.1810